Please complete the form below to request an RMA number.
For items damaged during Shipping please contact UPS directly.
Take pictures and save damaged carton item was shipped in. UPS is responsible for items damaged during Shipping.
For Other Return Inquiries:
Contact us using the form below. Note if a replacement item or part is required. If approved a return-shipping label will be sent along with your RMA number.
For General Returns:
You are responsible for the return shipping cost. We do not take title to returned items until they arrive at our warehouse in good condition. Custom Items are never returnable.
1. Send the item in its original packaging.
- Bundles and volume priced items: Items purchased, as part of a bundle or volume priced must be returned as a group. The individual items that make up the bundle or volume set cannot be returned individually.
2. Pack the item carefully so that it will not be damaged during the shipping process. No credit will be issued for items missing components, parts, original box, packaging material, contents, accessories and/or manuals (i.e., any product not in "like new" condition).