Welcome to our new website! We've made some updates to our customer accounts.

Welcome to Our New Website!

If you're part of a Church Group, you'll soon receive an activation link to continue using your account from our old site. For retail customers, your account wasn't carried over. However, you can still shop with us by checking out as a guest or by creating a new account.

And don't worry—if you've placed a recent order that hasn't shipped yet, it will be processed and delivered as usual, even though it might not show up as a past order in your account.

If you have any questions or need help, please email us at info@faithmattersinc.com. We're here to assist you every step of the way!

Delivery Information

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We process orders during business hours Monday - Friday except holidays, then ship via UPS Ground unless you choose another option.  UPS determines shipping Rates; 3 day shipping* begins after UPS has processed the package, not from the order date.  

When choosing  Pickup in Store we will notify you when the order is ready for pick-up at our Holbrook, NY Location. 

*Note: We are located on Long Island, NY. Shipping within NY does not require 3-day shipping. Enter Rush in the Comments area when ordering.

See map below to determine approximate shipping time via UPS.

Large items (example: Furniture) may require an additional trucking charge. You will be contacted before shipping if this applies.

Church Furnishings, metal ware, sized apparel, and custom items may take additional time. 

Once your order has shipped we will email you. You may email us at faithmatterschurchsupply@gmail.com for tracking information.

If you have any additional questions please feel free contact us by email at faithmatterschurchsupply@gmail.com.

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Customer Service

Our dedicated customer service team is here to assist you every step of the way.